Privacy Policy

dubaiholidaycamps.com (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers. We are always here to answer your questions about the privacy of the personal information you register with us and we obtain by other means and how we use and share it. Please call our Customer Service Helpline on 04 420 3732 or email admin@dubaiholidaycamps.com to our customer care team if you have any questions or concerns that haven’t been answered by this document.
How we use your information
We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third party organizations and only share it with our trusted partners who help make your experience on dubaiholidaycamps.com. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details.

How we obtain your information
We collect a combination of personal and statistical information about everyone who uses our web site- whether or not you are a registered user. We store all your information with utmost attention to privacy and security. We also comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.

Personal Information we require
All our registered users are asked to provide us with the following personal details:

  • Full Name
  • Email Address
  • Contact Number
  • Billing Address
  • Residence Address

Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction.

Other information we might collect
Dubai holiday camps may also collect statistical information about you while you use our web site. Statistical information that we gather may include where a user is and on the Internet (e.g. the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit. We do not use this information to identify you personally and we may collect it even if you are not a registered dubaiholidaycamps.com user.

Cookies
Cookies are small text files that gather information about non- personally identifiable visitors to websites. IP and ULR addresses are gathered through the use of Cookies- as well as the date and time of a visit to our site. Cookies help customize your Internet experience, and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser, such as your password, which will be accessible next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use dubaiholidaycamps.com for the purpose of browsing and research rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third party partners in a form that discloses any of your personal details in connection with them.  Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We make sure that all our partners follow stringent security and privacy procedures.
 
Who do we share your information with?
We share your personally identifiable information with the reputable third parties who help process your order, such as transportation and logistics teams and payment processing agencies. All of the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of dubaiholidaycamps.com or the safety of our users or to protect dubaiholidaycamps.com property rights.
We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third party advertising companies. This information CAN NOT be traced to your personal details.

Conditions of Use
By joining and/or using dubaiholidaycamps.com, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates. By registering for a dubaiholidaycamps.com account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration.

Opting Out
dubaiholidaycamps.com users are given the option of registering for our newsletter and other news about special offers and deals. If, at any time, you prefer not to receive email marketing information from us please follow the unsubscribe link at the bottom of each email OR contact us at info@dubaiholidaycamps.com and instruct us to remove your email address from our database. For us to be able to do so, please include your email address in the body of your email and write “Unsubscribe” in the subject line.” We will process your request as soon as we can. In this way you are modifying your dubaiholidaycamps.com account settings, rather than cancelling your membership.
If you wish to cancel your dubaiholidaycamps.com account, please send our Customer Services department an email. Your account will be cancelled and we will delete all personal details that we have stored about you within 28 days. However, we are not responsible for contacting and/ or deleting the personal details about you that we have shared with our trusted partners.

Contact Information
DHC
PO Box 58560, Dubai UAE
Telephone: +971 4 420 3732
*Office Hours: 09.00 AM – 17.00 PM ( +4 GMT )